Good practice in the co-production of commissioned services within adult social care

Project title

Good practice in the co-production of commissioned services within adult social care


Skills for Care Workforce Development Innovation Fund

What are the aims of this project?

The aim is to evaluate whether the involvement of stakeholders in review and co-design of a modified Direct Payment Support Service for Disability informs changes in the design of the service and removes barriers to accessing payment.

How will the research be carried out?

Developmental evaluation is being used, which produces real-time or close to real-time feedback, allowing stakeholders to use the learning within the lifespan of the initiative to adapt principles of practice (Quinn Patton 2015). We will collect information to inform the approach to co-production, the ability of co-production to identify issues with the existing service, and the creation of a Direct Payment Support Service (DPSS) model that contains solutions to enabling people to feel more in control of direct payment.


Due to be completed in April 2017.

Who is undertaking the research?

Disability Sheffield Centre for Independent Living

Project Lead: Emily Morton

School of Health & Related Research

Lead Evaluator: Janet Harris

How are stakeholders being engaged?

Disability Sheffield Centre for Independent Living is a membership and user led organisation, run and controlled by disabled people. Service users, workers, managers and commissioners will be engaged in identifying barriers to using the payment scheme and generating solutions together. Participatory approaches are being used to involve everyone in reflecting on the process of co-production, including

  • Ability to create a level playing field, where the voice of different types of stakeholders is represented
  • Ability to facilitate dialogue and reflection across diverse people and groups
  • Transparency in collecting information and showing people how it is going to be used
  • Involvement of stakeholders in decisions about how to use information to inform service development
  • Ability to negotiate conflict and resolve issues

What will be the outputs from the study?

A model for the service which enables people to be more in control of managing their payments.

A good practice guide on using co-production to inform user-centred commissioning.

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